A dashboard built to work the way employees do — dynamic, personal, and genuinely useful
A dashboard built to work the way employees do — dynamic, personal, and genuinely useful
A dashboard built to work the way employees do — dynamic, personal, and genuinely useful
A dashboard built to work the way employees do — dynamic, personal, and genuinely useful
PRODUCT DESIGN / USER RESEARCH
2025
PRODUCT DESIGN / USER RESEARCH
2025
PRODUCT DESIGN / USER RESEARCH
2025
PRODUCT DESIGN / USER RESEARCH
2025
Project details
Project details
Project details
OVERVIEW
OVERVIEW
OVERVIEW
Konrad Group is a global digital agency with over 500 employees across Toronto, New York, London, and Costa Rica. As the company scaled, its internal portal—used for company news, events, and resources—needed to evolve.
The goal was to modernize the experience and create a platform that felt engaging, connected, and reflective of the company’s collaborative culture.
Client
Client
Konrad Group
Konrad Group
My role
My role
Design systems
User testing
Developer handoff
Design systems
User testing
Developer handoff
Design systems
User testing
Developer handoff
Team
Team
3 designers
1 project manager
Many developers
3 designers
1 project manager
Many developers
3 designers
1 project manager
Many developers
Duration
Duration
2025
2025
NOTE
NOTE
NOTE
This case study is still work in progress ~
Project Takeaways
Project Takeaways
Project Takeaways
Project Takeaways
User-centric design drives success
User-centric design drives success
User-centric design drives success
User-centric design drives success
Spending time understanding real employee workflows and pain points helped uncover what information mattered most — and shaped a dashboard employees actually return to.
Spending time understanding real employee workflows and pain points helped uncover what information mattered most — and shaped a dashboard employees actually return to.
Spending time understanding real employee workflows and pain points helped uncover what information mattered most — and shaped a dashboard employees actually return to.
Spending time understanding real employee workflows and pain points helped uncover what information mattered most — and shaped a dashboard employees actually return to.
The importance of documentation and organization
The importance of documentation and organization
The importance of documentation and organization
The importance of documentation and organization
Creating clear component, motion, and accessibility guidelines ensured the portal could continue growing smoothly across teams — even after handoff.
Creating clear component, motion, and accessibility guidelines ensured the portal could continue growing smoothly across teams — even after handoff.
Creating clear component, motion, and accessibility guidelines ensured the portal could continue growing smoothly across teams — even after handoff.
Creating clear component, motion, and accessibility guidelines ensured the portal could continue growing smoothly across teams — even after handoff.
Collaboration fuels innovation
Collaboration fuels innovation
Collaboration fuels innovation
Collaboration fuels innovation
Working closely with developers and stakeholders early allowed us to validate edge cases, reduce ambiguity, and move faster with alignment.
Working closely with developers and stakeholders early allowed us to validate edge cases, reduce ambiguity, and move faster with alignment.
Working closely with developers and stakeholders early allowed us to validate edge cases, reduce ambiguity, and move faster with alignment.
Working closely with developers and stakeholders early allowed us to validate edge cases, reduce ambiguity, and move faster with alignment.
Hiya! Have an idea
or opportunity?
© NICOLE LOZANO 2025
Hiya! Have an idea
or opportunity?
© NICOLE LOZANO 2025
Hiya! Have an idea
or opportunity?
© NICOLE LOZANO 2025
Hiya! Have an idea
or opportunity?
© NICOLE LOZANO 2025